About

FAQ

• Where is the store based?

  Coral Springs, FL

• Do you accept orders placed outside of the US?

  We sure do!

• "Clothing, Purses ETC. " how long will it take to receive my order?

  You will receive a shipment confirmation e-mail. Most orders are shipped within 2-5 business days. To track the order, click on the tracking number in the e-mail Once shipped most domestic orders take anywhere from 3 to 5 business days to arrive depending on the efficiency of your local postal service.

  International shipping delivery times may vary between 2 and 12 weeks.

• How long will it take to receive my order?

  Silky Smooth Products- When your order is ready to be shipped, you will receive a shipment confirmation e-mail. Most orders are shipped within 2-7 business days due to each product being handmade and are made-to-order to assure freshness.

  To track the order, click on the tracking number in the e-mail Once shipped most domestic orders take anywhere from 3 to 5 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• "CLOTHING, PURSES ETC. " Returns and exchange policy

  All orders are FINAL. Only exception to our return policy is if there are obvious problems with the product or package.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.